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Excellent treatment

Story from nhs.uk

"Excellent treatment"

About: Royal Blackburn Hospital

Attended A&E with a suspected wrist fracture. Triage was carried out by extremely friendly and efficient nurse. Referred for an X-ray. Confirmed it was a fracture, the break and treatment was explained. My wrist was manipulated and plastered. Everyone was extremely friendly throughout. Left the department in 2 hours.

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Responses

Response from Royal Blackburn Hospital 4 years ago
Royal Blackburn Hospital

Submitted on 20/02/2020 at 10:51
Published on nhs.uk at 10:52

Thank you for taking the time to tell us about your recent visit to the Emergency Department at Royal Blackburn Teaching Hospital with a suspected wrist fracture.

It is lovely to receive such positive feedback regarding the care and service you received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services. You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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