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"My son would like to say thank you to everyone"

About: Glasgow Royal Infirmary / Critical Care Unit (ICU/HDU) University Hospital Wishaw / Adult Critical Care Unit (ACCU) University Hospital Wishaw / General Surgery (Wards 16-18)

(as a parent/guardian),

I would like to say a Big Big thank you to professor McKay and the team of pancriatic specialists in Glasgow Royal infirmary for looking after and taking care of my son.

He was transferred from Wishaw general hospital A C C U unit in January 2020 to intensive care unit west, Glasgow Royal Queen Elizabeth, thank you to Mr downie and his team at Wishaw general for taking care of him while he was in ward 16 and 18 and when he was in induced coma for 9 days then he was transferred to Glasgow Royal.

He is still in the high dependency Glasgow Royal, he has been through so much but it can only get better, the plan today was to flush out and see what was going on, instead they removed the stent and replaced it with a new long term one, and he still has to drains in his lower tummy, and the food tube is still in place the plan is to ween him of the food tube as he is now on solid food.

He didn't realise he'd been in hospital 6 weeks, he has been told he will be going back to Wishaw general as soon as there is a bed, a Big thank you from me and my son

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Responses

Response from John Stuart, Chief Nurse, North Sector, NHS Greater Glasgow and Clyde 4 years ago
John Stuart
Chief Nurse, North Sector,
NHS Greater Glasgow and Clyde
Submitted on 20/02/2020 at 14:28
Published on Care Opinion at 14:28


Dear Wulliemack 2,

Thank you for your positive feedback in respect of your son who is currently a patient within the surgical high dependency unit at Glasgow Royal Infirmary.

We are always grateful when our patients or their relatives provide us with feedback and I am grateful to you for taking the time to contact us. I will ensure that Prof McKay and staff within the unit are made aware of your positive comments.

I trust that your son will continue to make steady progress following his transfer back to Wishaw General Hospital.

Yours sincerely,

John Stuart,

Chief Nurse.

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Response from Andy Pender, Senior Nurse, Emergency Medicine, University Hospital Wishaw, NHS Lanarkshire 4 years ago
Andy Pender
Senior Nurse, Emergency Medicine, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 20/02/2020 at 20:02
Published on Care Opinion at 20:02


picture of Andy Pender

Dear Wulliemack 2,

Many thanks for taking the time to post your experience of your sons care while in ward 16 and ward 18 at University Hospital Wishaw.

I will ensure the staff receive this feedback and I am sure they will be grateful for your kind words.

I hope he is recovering well.

Best Wishes

Andy Pender

Senior Nurse

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Response from Anne Kinsella, Senior Charge Nurse , Critical Care - Glasgow Royal Infirmary, NHSGGC 4 years ago
Anne Kinsella
Senior Charge Nurse , Critical Care - Glasgow Royal Infirmary,
NHSGGC
Submitted on 21/02/2020 at 09:36
Published on Care Opinion at 10:35


Dear Wulliemack 2

Thank you for taking the time to provide positive feedback on the care your son has received within the Surgical High Dependency Unit at Glasgow Royal Infirmary. A prolonged hospital stay is a difficult time for patients and families and I speak on behalf of the team, when I stay I am grateful to you for taking the time to provide this feedback.


I will pass on this thanks to the team and wish you both well on your continuing journey to recovery.

Thank you

Anne Kinsella

Senior Charge Nurse

SHDU Glasgow Royal Infirmary

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