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Waiting time in A&E

Posted By Very-unhappy

"Waiting time in A&E"

About: Queen Elizabeth Hospital / Accident and emergency

(as the patient),

Was feeling very unwell and having a five hr wait to see a doctor did not help at all only to be sent back to A&E for a further wait to have blood tests and see yet another doctor .

No wonder my bp was over 200 by the time I got to see a doctor .

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Responses

Response from Queen Elizabeth Hospital 4 years ago
Queen Elizabeth Hospital

Submitted on 21/02/2020 at 16:23
Published on nhs.uk at 16:26

I am sorry to read your comments about your recent visit to the Queen Elizabeth hospital.

Please be assured that all your concerns you have raised are acknowledged. I will be highlighting the points you raised to the whole team by sharing your experiences with all staff so that we can learn from this with the aim of improving the future level of care we provide to our patients.

If you would like your concerns investigated further and receive a formal response please contact the Patient Advice & Liaison Service (PALS) team at Queen Elizabeth Hospital on 020 8836 4592.

Thank you for taking the time to provide feedback.

Patient Experience Team

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