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Outstanding care and attention to patients

Story from nhs.uk

"Outstanding care and attention to patients"

About: Whiston Hospital

My mother Jean Fitzpatrick was admitted to Whiston hospital ward D2 on 18/1/20 but unfortunately gently passed away on 28/1/20 following a short illness. However I would like to say how grateful I am to all the care and attention both my mother and myself received during the time. The care was outstanding and I have nothing but praise to all the staff Doctors, nurses, catering staff and cleaning staff who were so kind, sympathetic, caring and compassionate and I am so grateful to everyone for their thoughtful concern to both my mother and myself at this difficult time. Kind regards Lynn Kay

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Responses

Response from Whiston Hospital 4 years ago
Whiston Hospital

Submitted on 20/02/2020 at 13:39
Published on nhs.uk at 13:40

Lynn please accept our sincere condolences on the loss of your mother. Thank you for taking the time to share your positive feedback about the compassionate care and thoughtful concern shown to your mother and yourself at such a difficult time. We are always pleased to receive positive feedback about your experience and our staff. We can assure you that your feedback has been sent to ward D2 so that your comments can be shared with the wider team.

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