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Excellent staff and bad staff

Story from nhs.uk

"Excellent staff and bad staff"

About: Castle Hill Hospital

Why is it that in every profession you come across kind and compassionate dedicated professional people and the other few who spoil the good name of the NHS. In my opinion if you can't give 100 percent all of the time under pressure then I am afraid this is not the job for you their is no reason to be taking your frustration out with patients witnessed several times by myself. I am sorry if I sound blunt. But the NHS is a blessing to millions of people me and my wife would be lost without them to which we are both truly thankful just such a shame for the few staff who really don't want to be there.

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Responses

Response from Castle Hill Hospital 2 years ago
Castle Hill Hospital

Submitted on 02/11/2021 at 14:36
Published on nhs.uk at 19:46

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your experience in our Castle Hill Hospital.

In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice and Liaison Service (PALS) who will be able to take further details and advise accordingly. The PALS service can be contacted on:

• Telephone: (01482) 623065

• Email: hyp-tr.pals.mailbox@nhs.net

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards

Patient Experience Department

Hull University Teaching Hospitals NHS Trust

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