This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Amazing treatment"

About: Sussex Eye Hospital

I had cataract surgery last week and just wanted to thank all the amazing staff at the Sussex Eye Hospital. I was given clear and easy to understand information and had plenty of time to ask questions at the assessment. On the day of the surgery I was looked after so well and again given clear explanations before, during and after surgery (including having a volunteer hold my hand during the operation which was really comforting). I appreciated the follow-up phone call the day after surgery and the nurse I spoke to was able to answer my questions and gave really good advice about aftercare. All of the written information I was given throughout was easy to read and understand. The waiting area, toilets and recovery area were spotlessly clean and there was plenty of hand sanitiser available. I cannot imagine I could have received better care anywhere, so thank you so much to the brilliant NHS and everyone at the Sussex Eye Hospital, you are doing a fantastic job and it's much appreciated!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sussex Eye Hospital 4 years ago
Sussex Eye Hospital
Submitted on 21/02/2020 at 16:37
Published on nhs.uk at 16:40


Dear Helen

Thank you so much for taking the time to feedback following your procedure. I was so pleased to learn that everything went well and your experience was so positive.

I will, of course, share your feedback with the team and I know they will be thrilled.

With best wishes

Hannah Pacifico

Patient Experience and Engagement Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k