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Excellent Experience

Story from nhs.uk

"Excellent Experience "

About: Royal Cornwall Hospital (Treliske)

I recently had an MRI on my neck, but also had one on my head in October 2019. On both occasions the staff were wonderful and calmed my nerves! All staff took trouble to explain exactly what would happen and treated me with courtesy and respect. I felt like hugging them! Thank you all so much. And thank heavens for our wonderful NHS.

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Responses

Response from Glenda Shaw, Quality and Service Improvement Lead, Clinical Imaging, Royal Cornwall Hospitals NHS Trust 4 years ago
Glenda Shaw
Quality and Service Improvement Lead, Clinical Imaging,
Royal Cornwall Hospitals NHS Trust

Submitted on 17/02/2020 at 10:08
Published on Care Opinion at 10:08

picture of Glenda Shaw

Dear Responder,

Thank you so much for taking the time to leave such lovely feedback. Our Clinical Imaging teams strive to make all patients experience as comfortable as possible and we are pleased really that we met your expectations.

I will certainly pass on your thanks to the MRI team.

Kind regards

Glenda

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