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"Exemplary care by a fantastic front line team"

About: Royal Shrewsbury Hospital

I got taken into the Acute Medical Assessment ward by ambulance for a heart problem. I spent one night in that ward and then got sent to the Cardiac Care unit for one night. In both cases I was given an exemplary level of professional and very effective health care from every Dr, Nurse, HCA and ancillary staff member in spite of the fact they were rammed full of poorly people, some sadly much worse than myself. They are a super front line team of truly dedicated people who work seamlessly with each other. The hospital wards I experienced were very clean and tidy and kept that way all day. The hospital food was very good as hospital food goes, food was fresh and appetising and served with a smile

All organisations can do better with adequate funding but Shrewsbury Royal are doing a fabulous job with what they have got. I just hope the government’s promises are not in fact falsehoods

Thank you so very much for looking after me so well Shrewsbury Royal Team🏅🏅🏅🏅🏅

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Responses

Response from Royal Shrewsbury Hospital 4 years ago
Royal Shrewsbury Hospital
Submitted on 02/03/2020 at 15:03
Published on nhs.uk at 16:49


Good afternoon

Thank you for taking the time to share your experience with us. I am so pleased to hear how well you were treated and how impressed you were with the care given. Receiving feedback is very important to us and it means a lot to the staff so I will ensure your kind comments are passed on to the relevant department managers.

Kind Regards

Patient Experience Team

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