"Explained my care"

About: University Hospital Hairmyres / General Surgery (Wards 5, 6 & 8)

(as a volunteer/advocate),

Ward 6

The doctors have explained my care to me and I understand everything they explained.

The nurses are very helpful and come right away when I press the buzzer.

The ward is very clean and very tidy. They food is very acceptable.

The porters are very efficient. If I need to go to the toilet they will help right away and never leave me stranded in the toilet.

Responses

Response from William McCutcheon, Head of Business Support, Property Support Services Division, Law House, NHS Lanarkshire

picture of William McCutcheon

Dear Uhh193 (as a volunteer/advocate)

I am pleased to hear that you found the ward clean and tidy and that the food was very acceptable.

All our staff work extremely hard to deliver high standards of patient care. I will pass your comments on to the team.

Regards

William

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