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Care Opinion

Excellent Treatment

Posted By puppiskn96

"Excellent Treatment"

About: Royal Cornwall Hospital (Treliske) / Oral and Maxillofacial

(as the patient),

Amazing service and treatment throughout. Having been diagnosed as needing urgent surgery for cancer, within 10 days of my first consultation I was being operated on. The procedure was serious and extensive, lasting almost 7 hours. I am so impressed that Mr. Lloyd's management of his lists is so hands-on and constructive that he could achieve this. And post-operative care has been equally excellent. 100% praise and gratitude to Mr Lloyd and his whole team in Oral & Maxiofacial Surgery.

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 4 years ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 24/02/2020 at 12:14
Published on Care Opinion at 12:14

picture of Jess Saunders

Dear puppiskn96,

Thank you for taking the time to share your story with us, please accept my apologies for the delay in responding to you on here. I was so pleased to read that after you were diagnosed as needing urgent surgery for cancer, you were seen quickly by Mr Lloyd and that the post-operative care you received has been excellent.

I am responding to you as a member of the Patient and Family Experience team but I will ensure that your feedback is shared with Mr Lloyd and the team in Oral & Maxillofacial Surgery, I'm sure they will be very happy to receive it.

I hope you are continuing to recover well at home.

Best wishes,

Jess

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