"Blue Team Midwife pathway"

About: Royal Alexandra Hospital / Community Maternity Unit

(as a service user),

As part of my pregnancy, I was able to receive home visits for midwife appointments from Emma before my son was born which provided continuity of midwife & flexibility as the appointments at the doctor’s surgery were only on a Monday. 

During & after labour, the care of myself and my son at the Royal Alexandra Hospital in Paisley was fantastic from the team in the Special Care Baby unit & Elizabeth the midwife who delivered him. She went on to complete home visits to ensure continuity of care as my named midwife Emma, who was also fantastic was on annual leave following my son’s birth. I cannot put into words how much Elizabeth supported us during labour & with breastfeeding. She is someone who went above & beyond & we really appreciate what she did for our family. The continuity & awareness of how important relationships with patients are, really added to our experience.

Responses

Response from Evelyn Frame, Chief Midwife, Women and Children's, NHS Greater Glasgow and Clyde last month
Evelyn Frame
Chief Midwife, Women and Children's,
NHS Greater Glasgow and Clyde
Submitted on 14/02/2020 at 14:39
Published on Care Opinion at 14:39


Dear First Time Mum January 2020

Congratulations on the birth of your son and for taking the time to provide the staff with such positive feedback.

I am delighted to read that the continuity of care model provided you with flexibility and allowed you to feel supported.

I will pass on your comments to the staff, which I am sure they will be delighted to receive.

Wishing you and your family well.

Evelyn Frame

Chief Midwife

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Response from Patricia Friel, Lead Nurse, Neonates, NHS Greater Glasgow & Clyde last month
Patricia Friel
Lead Nurse, Neonates,
NHS Greater Glasgow & Clyde
Submitted on 14/02/2020 at 17:29
Published on Care Opinion on 17/02/2020 at 12:09


Dear First Time Mum January 2020

Congratulations on the safe arrival of your baby son.

Thank you so much for taking time to post on Care opinion. The midwifery and neonatal teams will be very pleased to receive your excellent feedback.

Best wishes to you and your family

Patricia Friel

Neonatal Lead Nurse

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