"Disappointed "

About: Northern Care Alliance NHS Foundation Trust Northern Care Alliance NHS Foundation Trust Salford M6 8HD

Posted via nhs.uk 4 years ago

I find it very disappointing that you have to wait longer for results of a CT scan than the wait for the actual appointment (6 weeks )as the scan is available the same day it not really acceptable

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Northern Care Alliance NHS Foundation Trust

Submitted on 19/02/2020 at 10:04

Published on nhs.uk at 10:33

Thank you for taking the time to post your comments.
We were sorry to learn of the disappointment regarding your CT scans and apologise that your experience wasn’t what you expected.
Your comments have been passed onto The Radiology Service Manager who would like to re-assure you that the Trust values all feedback and that yours is especially important because there is development work in progress to try and improve the current reporting of scans.
Should you want us to look into this further please contact the Patient Advice and Liaison Service (PALS) as they have the Radiology secretarial team’s contact details for you. PALS are contactable on telephone 0161 206 2003 or email pals@srft.nhs.uk
Kind regards
The Patient Experience Team

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Disappointed

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