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"Recent admission to Ward 12"

About: University Hospital (Coventry) / General medicine

(as the patient),

This is my first hospital experience as a patient in my mid 50s and I was very nervous and concerned.  I was on the ward for 3 days for medication and monitoring and all the staff I met were so kind, helpful and reassuring - to copy the other peoples words "Angels".    

In hindsite I was an easy patient as I was self sufficient in many respects being a lot younger than many of the others in my bay but it was intensely clear watching how all the staff on the various shifts took time to help, reassure and make the other less fortunate patients comfortable.     All the Consultants, Doctors and Registrars I met were approachable, clear and very friendly and their information was easy to understand.
I could not have asked for any more from the experience.  100% to Ward 12 !
I do hope all of the team will get to see my comments.
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Responses

Response from University Hospital (Coventry) 4 years ago
University Hospital (Coventry)
Submitted on 14/02/2020 at 09:12
Published on nhs.uk at 11:29


Hello Aham, thank you for taking the time to share your recent positive experience of Ward 12 at University Hospital in Coventry. I was pleased to read that you were so well looked after and felt so cared for by our members of staff. I will make sure to pass on your kind words and hope you are feeling better now. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments. Communications Team, University Hospitals Coventry and Warwickshire NHS Trust. Telephone: 0800 028 4203

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