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My recent visit

Posted By happy boy

"My recent visit"

About: Royal Cornwall Hospital (Treliske) / Dermatology

(as a service user),

I had an appointment at the Dermatology Unit.  As advised I reported to the pleasant young receptionist.  After 15 minutes I was called forward by the consultant Dr Bailey who informed me what was about to take place.  Dr Bailey, assisted by nurses Michelle and Lucy, carried out the operation to remove a Basal Cell Carcinoma (BCC).  The procedure took less than an hour and apart from the pinpricks of the anesthetic injections was completely pain-free.

I have nothing but praise for Dr Bailey and her nurses.  I was made to feel at ease and at no time was I less than confident in their expertise.  Thank you all.

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Responses

Response from Claire James, Research Nurse, Royal Cornwall Hospitals NHS Trust 4 years ago
Claire James
Research Nurse,
Royal Cornwall Hospitals NHS Trust

Submitted on 11/02/2020 at 13:03
Published on Care Opinion at 13:03

Dear happy boy,

Thank you for taking the time to leave this wonderful feedback. I am so pleased you found our receptionist to be pleasant and that Doctor Bailey and our nurses made you feel at ease. It is great to hear you have nothing but praise.

I will share your comments with Doctor Bailey, Michelle and Lucy.

Thank you again, feedback is always appreciated.

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