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Frustration re: Orthopaedic Waiting Timed

Posted By Painful knee and hip

"Frustration re: Orthopaedic Waiting Timed"

About: University Hospital Hairmyres / Trauma & Orthopaedics (Wards 1 & 5)

(as a service user),

Disappointed in lack of communication between consultants. I saw my consultant in December after a 12 week wait and they confirmed that surgery was my only option. However they indicated that they were going to speak to a colleague re a partial knee replacement and then I would be added to the appropriate waiting list. It appears that I may now need to wait for up to another 12 weeks for the second opinion when I believed it would be a discussion between two professionals. Really disappointed by the lack of communication.

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Responses

Response from Laura Hamilton, Business Support Manager for Orthopaedics, Trauma & Orthopaedics, NHS Lanarkshire 4 years ago
Laura Hamilton
Business Support Manager for Orthopaedics, Trauma & Orthopaedics,
NHS Lanarkshire

Submitted on 03/02/2020 at 14:00
Published on Care Opinion at 14:00

picture of Laura Hamilton

Dear Painful knee and hip,

I am sorry to hear of your difficulties getting answers on your surgery.

In order for us to investigate this, I would be grateful if you could contact our Patient Affairs Team at Hairmyres Hospital on 01355 585325

Kind regards,

Laura Hamilton

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