"Little disappointed"

After having read the really good reviews of your A & E department I realise that my visit must have been a one off (hopefully) my husband and I had contacted 111 and they wanted to send an ambulance for my husband to take him to the RVI we were a bit shocked at this but said rather than send an ambulance we would go ourselves, which we did. My husband was very poorly and already has a number of illnesses, when we got to the hospital we were told to go to the triage nurse we were 3rd in line bearing in mind my husband could hardly stand but we had been told he had to see the nurse, well after she had had a chat with an ambulance man, then a little bit flirt with a policeman then more chat with the other nurses including a laugh with a student she eventually decided to speak to her first patient who got sent away home, ten minutes later the next patient after she had had another chat /joke with colleagues was sent to minors, then it was our turn we told her what was the matter and how my husband had been ill for 3 days, she never asked about his current/ongoing illnesses just asked if he was diabetic we said yes grade 2 so she promptly said well we wont treat you here if you want you can have your sugars tested but there is a 3 hr wait, I explain that the 111 people had said that my husband needed to be seen and were so concerned they were going to send an ambulance in reply to this she said well 111 don't see the patients ( bearing in mind she hadn't even looked at my husband who was hanging against the wall) so they cant see and we don't treat people with you husbands condition, DISMISSED and she moved onto the next patient. Now if my husband who has a number of disabilities had been examined, or even his blood pressure taken we would have felt better but NO just told to go as they wouldn't treat him and it was probably an infection that he had she said/ I realise that the staff are very busy but we did have a shock at being told that my husband was so unwell that he needed an ambulance and to go to A & E and not a walk in centre and then we got there to have this nurse that was so indifferent to us and the other patients isn't good and I only hope that this is a one off and in future we will be going to Cramlington