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"Phenominal Intensive Care"

About: Croydon University Hospital

(as a relative),

I wanted to put down a few words to share the  positive experience we had from the staff at the HDU department at Croydon University Hospital. These nurses worked tirelessly and without complaint to ensure the best care and attention was focused on my mother in law and who  also provided vital support and advice for the family members going through the trauma too. Unfortunately after 7 weeks of amazing, unfaltering continuous care, Mum passed on and we lost her but we are certainly united as a family when we agree that the care was absolute first class. Please pass this onto the team at HDU and congratulate them on the work they do on our behalf.

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Responses

Response from Sarah Pritchard, Senior Quality Lead, Croydon Health Services NHS Trust 4 years ago
Sarah Pritchard
Senior Quality Lead,
Croydon Health Services NHS Trust
Submitted on 29/01/2020 at 09:01
Published on Care Opinion at 09:01


I am so sorry to hear of the passing of your mother in law, many thanks for taking the time to feedback about the care that she received during what must have been a very difficult time for you and your family.

To hear you describe the care as first class, unfaltering continuous care will be really appreciated by the critical care team who all do an amazing job, I will pass your kind comments onto them.

Thank you again for taking the time to give us your wonderful feedback.

Regards

Sarah Pritchard, Senior Quality Lead, Patient Experience

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