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All of the staff on this ward were excellent.

Posted By Blinkcart

"All of the staff on this ward were excellent."

About: Burnley General Hospital / Trauma and orthopaedics

(as the patient),

It is very hard to convey in words just how good my stay on this ward was.

I had a total knee replacement in January and was told to report to ward 15 Burnley General Hospital.

Everybody on this ward from the surgeon to the sister, nurses to auxiliary, porters to the catering staff were excellent 

I can’t say anyone by name otherwise I would have to name everyone the care and bedside manner was exemplary.

I have in the past been an inpatient at MRI and BRH this was by far the most enjoyable stay

I thank them all

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Responses

Response from Burnley General Hospital 4 years ago
Burnley General Hospital

Submitted on 10/02/2020 at 15:26
Published on nhs.uk at 15:29

Thank you for taking the time to tell us about your recent surgery for a total knee replacement on the Elective Surgery Ward 15 at Burnley General Teaching Hospital.

It is lovely to receive such positive feedback regarding the care and service you received during your stay on Ward 15 and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services. You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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