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"Want Closer Hospital Service "

About: St Bartholomew's Hospital

I find it very unfair that me and my mum have to go all the way to St.Paul's on the train just for the appointment which part of me feels like a waste of time as we live in Loughton I know they have specialists but I don't want to be going there in five years time I wish that they have specialists and people there at Whipps Cross Respiratory medicine for young adults because that is closer hospital we can drive or get a cab there I'm someone who doesn't like change and will never get use to it I was a patient there from 2012 to 2015 but in the children's clinic they really should have a new respiratory medicine department for young adults and older adults from age 20 onwards and I hope with this complaint and suggestion that the hospital will be able to make my hospital visits much better from now on.

P.S. I know they there's not much the hospital can do.

Cameron Rodney

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Responses

Response from St Bartholomew's Hospital 4 years ago
St Bartholomew's Hospital
Submitted on 27/01/2020 at 09:04
Published on nhs.uk at 10:36


Dear Cameron

Thank you for your feedback. We are sorry to read of your experience and the impact it is has on you and your mother, having to travel to St Bartholomew's Hospital. We would like an opportunity to look into the issue you have raised and the findings of our enquiries can be shared with you, if you wish. We would therefore like to request that you contact our PALS Team on site with your details via email to SBHPals.bartshealth@nhs.net or telephone 0203 465 5919.

Kind regards

Central Complaints Team

Barts Health NHS Trust

 

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