"Excellent staff"

My elderly father was in Acute Assessment Unit 2 when I visited yesterday, suffering from pneumonia. He is very deaf and easily disorientated and confused. The staff were phenomenal; true professionals with a wonderful human touch; it was clear the ward sister was brilliant at keeping on top of everything and was respected and loved by all. She made sure her staff were well cared for. In turn, her nursing staff were highly competent and were very respectful and kind to my dad and all surrounding patients. They never got frustrated or impatient. My father's named nurse was a very hard-working quick-thinking individual. He was so good at his job that he never seemed to get a moment's peace-colleagues and patients needed him.

Equally impressive was the Patient Transport driver. He was extremely thoughtful, kind and generous. He was very respectful of his patients and took pride in their comfort.

I know the NHS is under strain, and one could see the workload was huge, but these people really showed a dedication to their vocation which made everything work beautifully. Thank you all from all the family.