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Excellence

Story from nhs.uk

"Excellence"

About: Queen Alexandra Hospital

On 21 January 2020 I attended Day Surgery for the excision of a basal cell carcinoma. I was extremely impressed with the friendliness, care and technical excellence of all the Plastic Surgery team, especially one particular staff member. The experience in the operating theatre was educational and almost enjoyable. Thank you all.

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Responses

Response from Marion Brown, Head of Patient Advice & Liaison Service (PALS) & Complaints, Portsmouth Hospitals NHS Trust 4 years ago
Marion Brown
Head of Patient Advice & Liaison Service (PALS) & Complaints,
Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 24/01/2020 at 15:53
Published on Care Opinion at 15:53

I'm so pleased that you had an educational and almost enjoyable experience, although I'm sure that you're glad its all over.

Its always a pleasure for us to take care of patients like you and I hope that you're recovering well from your procedure.

I'll share your positive feedback with the staff involved who I am sure will be delighted to hear that you were so impressed.

Stay well.

Kindest regards

Marion

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