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Care Opinion

My support from CGL

Posted By Mary 338

"My support from CGL"

About: CGL Birmingham / East Hub

(as a service user),

I referred myself to CGL Stechford as I was concerned about my alcohol consumption. I worked closely with James who I found to be extremely supportive. I received one on one suppprt, access to different groups and was able to complete a 2 week residential detox and park house. The after care and support I have received from James has been outstanding. He goes above and beyond to help others

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Responses

Response from Lydia Broom, Service User Involvement Lead at Change Grow Live Birmingham, The Service User Involvement Team, Change Grow Live Birmingham 4 years ago
Lydia Broom
Service User Involvement Lead at Change Grow Live Birmingham, The Service User Involvement Team,
Change Grow Live Birmingham

Submitted on 31/01/2020 at 15:45
Published on Care Opinion on 03/02/2020 at 11:15

picture of Lydia Broom

Hi Mary 338

Thank you for sharing your thoughts and feelings about the support you have received from Change Grow Live in Birmingham.

I'm Lydia and I'm part of the team that's responsible for listening and responding to the feedback that people leave about our service. I'm sorry about the delay in getting back to you.

It was really lovely to read how you feel about the support you have received from our teams in Stechford and Park House - particularly your comments about your worker James and your aftercare support.

It sounds like you've made a huge amount of progress in your recovery and that you should be really proud of what you have achieved.

I'll make sure that James, his supervisor and the people who run our groups in Stechford and Park House get to hear about your feedback. Thanks again for taking the time to tell us about your experiences and all the best for the future.

Many thanks,

Lydia

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