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A great service

Posted By Buddlia

"A great service"

About: Good Hope Hospital / General medicine

(as a service user),

I was referred by my GP to AMU because she suspected I had a heart problem. She referred me at 9.45am. I was seen within 15 mins of arriving was treated with kindness and courtesy by everyone, from the receptionist to consultant. Tests were carried out, thorough examinations made and checked and results fed back to me promptly. Fortunately my concerns were allayed and I was able to return home, I had a  follow up phone call from the doctor at AMU later that day.

I don't think positive feedback is shared often enough so please make sure the AMU team read this.

Thankyou to all. What a great service.

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Responses

Response from Good Hope Hospital 4 years ago
Good Hope Hospital

Submitted on 30/01/2020 at 14:06
Published on nhs.uk at 20:17

Responded: 23.01.20

Dear Buddlia

Thank you for your lovely comments regarding your experience in AMU at Good Hope Hospital.

I will ensure your feedback is passed on to the AMU Team who I know will be thrilled, they do work very hard to provide a positive patient experience.

Once again thank you for taking the time to post your feedback, it is greatly appreciated.

Kind Regards

Patient Experience Team

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