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"Fantastic care"

About: Peterborough City Hospital

I was brought into A&E by ambulance on the 16th January after a fall at Peterborough station resulted in a knee dislocation. It was daunting, I was 100 miles from home with loads of luggage and nobody with me. The care I recieved was incredible, even having tea and biscuits brought to me as I was in shock! I was then helpfully brought to another part of the hospital whilst I waited 3 hours for a lift home. From start to finish I couldn’t fault it. The hospital is clean, the staff extremly dedicated and nothing was too much trouble!

Thankyou for making what was a stressful time much more manageable.

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Responses

Response from Bernadette Jacques, Head of Complaints and Clinical Risk, North West Anglia NHS Foundation Trust 4 years ago
Bernadette Jacques
Head of Complaints and Clinical Risk,
North West Anglia NHS Foundation Trust
Submitted on 28/01/2020 at 15:15
Published on Care Opinion at 15:15


Thank you for taking the time to respond following your visit to our hospital. It is always a pleasure for our staff to read comments such as yours and I will ensure they are passed on.

Regards

Bernadette Jacques

Head of Complaints and Clinical Risk

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