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Care Opinion

excellent service

Story from nhs.uk

"excellent service"

About: Scarborough General Hospital

From me entering a&e, having ultra sound, bloods taken, being on Maple ward and other tests I was treated very well. I cannot vault any part of my short visit. Staff and nurses on the ward treated me with curtesy and respectful whilst being friendly. Nothing was too much trouble. They put me at my ease when it was needed. I was communicated with at all steps of my visit/stay. I found the hospital to be warm and very clean. The meals and recipe choices were unbelievably good.

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Responses

Response from Lauren Rainer, Administrator, Patient Experience Team, York Teaching Hospitals NHS Foundation Trust 4 years ago
Lauren Rainer
Administrator, Patient Experience Team,
York Teaching Hospitals NHS Foundation Trust

Submitted on 24/01/2020 at 15:10
Published on Care Opinion at 15:10

Thank you for letting us know about your experience at Scarborough Hospital. I'm pleased that all our staff treated you well and you felt at ease - I know it can make such a difference during a stressful time. I hope you are recovering well at home now and, should you need to us our services again, you continue to receive the same level of care.

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