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"Excellent GP care"

About: General practices in Lothian

(as a service user),

Many people will know just how worrying it can be to attend the GP with issues of a sensitive or embarrassing nature. My last visit to the GP in Linlithgow was one of these! Having been seen by many of the local GPs over the years, it was very reassuring to be seen by a GPST7 who was new to the practice and new to me. Dr James entertained my nervous ramblings and was non-judgmental and very matter of fact in dealing with my problem. He addressed my gravest concerns and was very thorough.   I'm guessing that my history would have been enough to make this diagnosis but again, he addressed my concerns with a thorough clinical examination including blood tests. This GP was excellent as is everybody at the Linlithgow practice (even if the appointment booking/cancelling system does need a dramatic overhaul).

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 4 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian
Submitted on 20/01/2020 at 16:32
Published on Care Opinion at 16:32


Dear patients dad

Thank you very much for sharing your feedback with us following your visit to the GP in Linlithgow. I was delighted to read how Dr James was able to deal with your problem.

To allow me to share your feedback with the Practice, I would be grateful if you can please contact me at the Patient Experience Team (Email: feedback@nhslothian.scot.nhs.uk or Telephone: 0131 536 3370) to get a few more details as l am not sure what GP Practice you are referring to. Alternatively, I am sure that the Practice Manager would be delighted if you got in touch with them directly.

I do hope that you are feeling better and thanks again for sharing your feedback with us.

Kind regards

Jeannette

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