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A really good consultation

Posted By WF

"A really good consultation"

About: Queen Margaret Hospital / Radiology Victoria Hospital / Ear, Nose & Throat

(as a service user),

Following a GP referral I was seen in a very busy ENT clinic in Victoria Hospital in Dec.  I was seen very promptly by both Audiologist  Doctor and Support worker. There was a really good consultation with the Dr who took time to explain everything and gave advice on managing the issue. ( Support worker introduced themselves and explained process)

I was referred for MRI and have an appointment  through for an appointment nearer home the end of this month which I think is pretty efficient give the pressure on services.

Thank you

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Responses

Response from Andrea McFarlane, Senior Charge Nurse, Ear, Nose & Throat, Planned Care, NHS Fife 4 years ago
Andrea McFarlane
Senior Charge Nurse, Ear, Nose & Throat, Planned Care,
NHS Fife

Submitted on 27/01/2020 at 17:02
Published on Care Opinion on 28/01/2020 at 13:57

Dear WF, thank you for taking the time to share your feedback on Care Opinion. I am glad that you had such a positive experience and will ensure your experience and comments are fed back to the whole of the ENT team. I am sure they will be delighted with such encouraging comments. Thank you for taking the time to provide such positive feedback.

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