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"Disabled son abandoned by professor ....0%…"

About: Royal Preston Hospital

Very upset to report that my son [severely disabled] and I attended a clinic at Preston regarding my sons on going epilepsy We have tried 20 different medications and none have worked..A professor who I requested to speak to accused me of being aggressive all because I challenged[in a decent respectful way] his methods etc. He stormed out of the room in a "huff" refusing to speak to me.

Surely professionals should not treat vulnerable people like this.

It was total contempt...shameful by a person in his position.

Its a very sad day when you can not air your concerns without being accused of being aggressive..ps I why was the professor happy to storm off and leave me with a lone female staff college of his.....absolutely shameful..!!

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Responses

Response from Royal Preston Hospital 4 years ago
Royal Preston Hospital
Submitted on 28/01/2020 at 10:58
Published on nhs.uk at 11:09


Hello, I was saddened to read of your experience during your recent visit with your son. Firstly, please accept our sincere apologises for any upset that may have been caused. More importantly I wonder whether you have been able to speak further with a professional and ensure you have the correct care in place for your son. If you need a further consultation or support, please can you in the first instance ring our PALS team on 01772 522972, they are open Monday - Fridays between 9-4. We do need to ensure you have the advice and help you need, I haven't got your details but please get in touch so we can help.

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