"suspected brain cancer patient treated apallingly"

my sister is currently on Ward C7, arrived by ambulance and given scan showing lesions on brain. told definitely cancer early morning Monday (13 jan) and frightened. then told possibly not cancer by another doctor. assured needed further scans to find a potential primary source of cancer and would be done by midweek.

nobody has been able to tell her when the scan will happen, she's on a ward with elderly patients who don't sleep and frankly look appalling. she can't sleep because of noisy patients and nurses talking loudly at night next to her bed.

she's a mother of 2 young children in a highly respected job and is being treated like she is worthless.

she has spoken to a sister and is aware of the procedure of PALS and keeps asking to speak to a matron or doctor but she is patronised and ignored.

I rang the PALS number on her behalf and got a voicemail - we will see if anyone call her but I doubt it.

This hospital is awful and all staff involved in my sister's care should hang their heads in shame. She is frightened anxious and nobody will help her. Horrible place and horrible people