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"Excellent Service"

About: Newland Group Medical Practice

My husband and I both had suspected chest infections. Due to the new triage system being used on the ‘phone we were both directed to the most appropriate person to help us - my husband was seen just over an hour after the call, and I was seen an hour later. We both think this is an excellent system which should always mean a doctor/nurse will always be available to those who need them, when they need them.

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Responses

Response from Newland Group Medical Practice 4 years ago
Newland Group Medical Practice
Submitted on 05/02/2020 at 10:47
Published on nhs.uk at 10:54


Good morning, please accept our apologies for the delayed response to your comment. We’re pleased you’ve had a positive experience with your care and treatment at Newland Group Practice, and thank you for taking the time to submit your feedback. Many thanks, Patient Liaison Officer

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