While I always have had good experiences with the doctors here, the administrative staff are often brusque - which I don't mind generally, they're busy and I get that; but four times running now they have failed to respond to requests for repeat prescriptions from my chemist and then said they never received it - each time I've watched my chemist both email and fax the request over.
There have been two instances where I've heard reception staff speaking quite derisively about patients they've been on the phone with moments earlier too, loud enough for everyone in the waiting room to hear.
"Great doctors, front desk staff less so"
About: Dr Gupta Dr Gupta N7 6NE
Posted via nhs.uk
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