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Care Opinion

Outstanding Service

Story from nhs.uk

"Outstanding Service"

About: Leeds Dental Hospital

A 9.30 am appointment on the following day of the initial examination the previous day resulted in an extraction of a tooth within 30 mins of my appointment time. Outstanding patient care by the senior dentist who oversaw the actual extraction by one of her students. Extremely polite staff and very conscious of the level of pain management required during the procedure ensured the outcome was very successful. Very professional and would recommend this NHS service.

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Responses

Response from Tracy Richardson, Patient, Carer and Public Involvement Officer, Leeds Teaching Hospitals NHS Trust 4 years ago
Tracy Richardson
Patient, Carer and Public Involvement Officer,
Leeds Teaching Hospitals NHS Trust

Submitted on 02/03/2020 at 15:45
Published on Care Opinion at 15:45

Thank you so much for taking the time to write to us.

Your post is wonderful to read and I am extremely pleased that you had such a positive experience whilst using our services at Leeds Dental School.

I have taken the liberty of passing your kind words onto the manager for Leeds Dental School for information who will be delighted to know that they are delivering a level of care that met your needs and fulfilled your expectations.

With kindest regards

Rosie
Senior Nurse
Patient Experience

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