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"Disgusting care"

About: Furlong Medical Centre

In 9 weeks of my daughter being born I've averaged at least one visit a week, I was left with an infection In my section wound because the doctor said there wasn't one, I was not checked over at the 6 week check even though I'd had a ceserean a wound infection and I've got postnatal depression which wasn't spoken about yet contraception was, ironic considering I was sterilised don't doctors check notes anymore, my HV got me an emergency app over the post natal depression I was told deal with it myself only I couldn't, you have to be referred by a professional which in my eyes he wasn't, he didn't even know what do with the information my HV had given me for him, my daughter saw 3 different doctors not one picked up on her umbilical hernia, she was given specific milk by the hospital only for a student doctor here decide he knows better which has resulted in another visit another milk change and my baby being left in excruciating pain for days, this has heightened my anxiety which I have mentioned and it has been ignored also like when I mentioned pain In my section scar I was told he didn't know I'd have go back and see another doctor, the student doctor my daughter saw today tried to ignore my wishes after I'd clearly and strongly made them known and when I asked how I go about carrying on getting my daughters milk she said I don't know you'll probably have sort that out because apparently I'm a doctor now and can prescribe things, we have been seriously let down in the last 9 weeks the care is non existant, I have had no support at all with anything and have on numerous occasions been told nobody will see my daughter take her hospital, on one of these times it was for thrush and nappy rash, utterly ridiculous and disgusting,to the point I've refused waste A&E time and they are to see her.

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Responses

Response from Furlong Medical Centre 5 years ago
Furlong Medical Centre
Submitted on 26/03/2019 at 01:25
Published on nhs.uk on 20/09/2019 at 15:12


Firstly please accept our sincere apologies for your experience with our Practice. I do believe our Customer Care Lead has resolved this issue, if we can be of anymore further assistance please do not hesitate the contact the Practice.

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