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"Positive experience of intimate procedure"

About: General practices in Lanarkshire

(as a service user),

I attended Huntergreen Medical Practice clinic with Sister MacKinnon for a routine smear test, a normally embarrassing and uncomfortable procedure.

I was immediately put at ease by Nurse MacKinnon and the procedure completely explained to me. She has a kind, professional manner and comes across as though nothing is too much bother for her. I had a truly positive experience, an essential with the nature of this test as I know the uptake is not very high in our country.

The post-procedure information was given thoroughly, giving me an idea as to when I should expect results and also the potential outcomes explained allowing me to understand that I could be recalled but I shouldn’t worry in this instance as there are several reasons as to why.

I would have no qualms attending this clinic in the future and I feel this test is no longer a stressful thing for me following this positive experience.

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Responses

Response from Rick Edwards, Service Manager Surgical & Critical Care, University Hospital Hairmyres, NHS Lanarkshire 4 years ago
Rick Edwards
Service Manager Surgical & Critical Care, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 06/01/2020 at 15:04
Published on Care Opinion at 15:04


picture of Rick Edwards

Dear Happypatient111,

Thank you for taking time to get in touch. I hope your positive experience will encourage other women who may be nervous or anxious, to participate in this important health screening programme.

I'll pass on your feeback to the clinic and Sister MacKinnon.

Kind regards

Rick

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