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"Fantastic staff and services EPU"

About: Darent Valley Hospital

I was referred to Early Pregnancy Unit at the end of December as I was experiencing problems with my 9 week pregnancy. After an early scan my husband and I were told the worst. I had miscarried and we were devastated. My scan was dealt with and handled by professional, kind, understanding and patient staff who were just lovely. They really looked after me and my husband and answered every question with knowledge and sensitivity.

I returned for surgery at the beginning of January and again the staff on the ward and at theatre were great. Nothing was too much trouble and again I was treated with respect, dignity, patience and understanding. I was given all relevant information and am surprised and pleased that a memorial service will be held for my baby and all other babies should I want to attend.

I understand that the staff literally deal with this situation numerous times a day, every day, but their care and work ethic makes you feel like you are the first and they are genuinely sorry for your loss.

I cannot praise this service enough and would recommend it to any lady that may need to use them.

Thank you

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Responses

Response from Darent Valley Hospital 4 years ago
Darent Valley Hospital
Submitted on 08/01/2020 at 14:30
Published on nhs.uk at 14:38


Dear Laura

This is such a heart felt review and we thank you for taking the time to write it at such a sad time for you and your family.

We have passed your lovely feedback onto the rest of the team and please remember we are always here if you need us.

With our best wishes

The Communications Team

Darent Valley Hospital

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