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"Excellent care, treated with competence and kindness"

About: University Hospital Aintree / Urology

(as a service user),

I recently had an episode of passing blood in my urine which required admission to ward 17a. I found the staff excellent- nurse's, doctors and support staff. 

Everyone was busy but treated me with competence and kindness. 

As a nurse myself it's not easy being on the 'other side' but I was impressed by the dedication of the staff.

Following further investigations I had to go back into 17a for surgery. I was happy to be readmitted as my first admission had been without a problem. 

Special thanks to staff nurse Kim

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