This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent care and subsequent treatment for breast cancer."

About: Gartnavel General Hospital / General Surgery (ward 4a) West Scotland Breast Screening Centre

(as the patient),

I was recalled following a routine mammogram. I attended the clinic at Nelson Mandela Place, Glasgow, where I underwent further investigation. A second mammogram, ultrasound and biopsy procedure was carried out by professional, compassionate individuals. Every member of the clinical staff that I encountered was so nice and friendly, and put me at ease. I was shocked when they broke the news to me that cancer was suspected, though wouldn't be proven until the biopsy results were known. The news was delivered in a caring fashion and  I was told that Gartnavel Hospital would be informed that day and that I would receive an appointment letter to be seen there in approximately 2 weeks time. A letter duly arrived the next day, giving me an appointment at Gartnavel Hospital. This time period actually gave me time to adjust and get my head round the fact that I may have cancer. It was a useful adjustment period. I was subsequently given the results of the biopsy which showed that I did indeed have breast cancer, but that the screening process had done its job by catching it early enough to be treated successfully. I was then offered surgery the following week, prior to which I had a magnetic seed implant to locate the tumour accurately. Surgery followed swiftly, and the tumour was removed along with the sentinel lymph node. I would like to thank each and every person involved for their compassion, professionalism, and sheer kindness at every step of the way. I'll start with the radiographer at Sauchie mobile breast screening unit, then all of the clinical staff at Nelson Mandela Place, including Anne and Elspeth the nurse, the radiologist, then at Gartnavel, the female radiologist who skillfully inserted the magseed, together with the attendant nurse and radiographer, Mr Chris Wilson the surgeon, John the anaesthetist, Diane and her colleagues, nurses on the surgical ward 4A and everyone who was involved in treating me. A HUGE THANK YOU TO YOU ALL.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 4 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 03/01/2020 at 11:33
Published on Care Opinion at 11:33


picture of Nicole McInally

Dear Harmony

Thank you for taking the time to share your story.

Being diagnosed with cancer and undergoing treatment is a worrying and anxious time for patients and their families and it is heartening to read about the compassion, professionalism and kindness you experienced from all the staff.

It will be my pleasure to share your feedback with the teams who looked after you so well. I am certain that they be grateful for your kind words.

Thank you for taking the time and I wish you well.

Take Care

Nicole

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k