"Problems with my mum's care"

My mum who was in ward 14 for her kidneys. I went to visit and when  i entered the room what a fright i got,my mum was hanging over the bed guard in absolute agony with back pain. One of the visitors told me she had been like that for over 2 hours. She couldn't eat her dinner because of pain and they came back and took her dinner away. I also noticed her pyjamas were different trousers than her top. Her pyjama trousers were lying on the bottom of bed  rolled up in a ball and soaking wet as she had had an accident. I had to lift them and put them in my bag. 

I went to a nurse who said she already had her pain killers, I asked mum and she said she hadn't so I went back to another nurse who said she will find out if she had or not. On returning to us i was told another nurse had lifted the pain killers off the floor and put them in the bin. So why not give her more ? It took another 20 min to bring 2 paracetamol that didn't lift the edge of the pain. By this time it was a shift change.

The next shift came in and within an hour what a difference they had made to my mums pain. She was in pain from 5pm untill the next shift came in, I left at 9.45 pm worry free  knowing my mum was in better hands with the nightshift nurses.

The day shift should be ashamed of themselves