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"Mums last days"

About: Inverclyde Royal Hospital / General Medicine ( wards G North, G South, J North, J South & L South)

(as a relative),

Inverclyde Royal Ward G North.

My mum came into Ward G North.Mum was extremely frail and had various complications.

The staff supported us to accept that Mum was at the end of life.

The staff supported myself and the family so well, nothing was a problem .They worked short staffed during mums stay ,However the quality of care was not compromised.The quality of care given to mum at the end of her life was exceptional.

I can never thank Sister Falconer and her amazing staff enough .

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Responses

Response from Susan Gallagher, Lead Nurse, Medicine, NHSGGC 4 years ago
Susan Gallagher
Lead Nurse, Medicine,
NHSGGC
Submitted on 31/12/2019 at 16:22
Published on Care Opinion on 02/01/2020 at 09:32


Dear Ken72

Thank you very much for taking the time to provide your feedback at such a sad time in your lives. I am proud of the way that the staff have clearly supported your family throughout and that your lasting memories are about care and compassion.

I will make sure that your lovely words are shared with all the staff.

Kind Regards

Susan

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