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Care Opinion

Broken ankle

Posted By Highland Wayman

"Broken ankle"

About: New Stobhill Hospital / Minor Injuries Unit

(as the patient),

When I attended the Minor Injuries Unit at Stobhill Hospital the staff were amazing, from the moment I arrived until I left. I was welcomed at reception and the clinician who examined me was clearly very knowledgeable. I was treated with care and consideration in Imaging and likewise when I returned to Minor Injuries to be fitted with the special boot.

It was also most impressive and extremely reassuring to have a follow-up call as quickly as the following morning and a letter with detailed instructions for follow-up care at home. This plan has worked well and I’ve now started on the physio and have begun weaning myself off the boot.

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Responses

Response from John Stuart, Chief Nurse, North Sector, NHS Greater Glasgow and Clyde 4 years ago
John Stuart
Chief Nurse, North Sector,
NHS Greater Glasgow and Clyde

Submitted on 30/12/2019 at 13:02
Published on Care Opinion at 13:02

Dear Highland Wayman,

I was sorry to hear of your recent visit to Stobhill Minor Injuries Unit with a broken angle but equally pleased to hear of your positive comments on your experience of care.

It is always heartening for our staff to receive such positive feedback form our patient and I will ensure that staff within the unit are made aware of your comments.

Thank you for taking the time to contact us via Care Opinion. I trust that you continue to make a good recovery and wish you good health in the New Year.

Yours sincerely,

John Stuart

Chief Nurse.

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