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Service? what a joke!!!

Story from nhs.uk

"Service? what a joke!!!"

About: Guest Hospital

Reception staff nice

Pain team......a train wreck

Pscychologist made me more depressed after speaking to her.

Consultant looked at my meds list and said "there's nothing we can do here" Then telling me "we don't order scans, you have to ask your go to do that "

So I sat around waiting for 2 hours in agony to get no closer to:

a diagnosis

PAIN MANAGEMENT!

pain treatment

mental health

THANKS "PAIN MANAGEMENT" team !

for nothing

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Responses

Response from Guest Hospital 4 years ago
Guest Hospital

Submitted on 16/01/2020 at 10:52
Published on nhs.uk at 12:32

Thank you for taking the time to post a comment about your experience at the Guest Hospital. We always aim to offer the highest standards of care and so we are very sorry that we fell short of those standards during your visits.

It is difficult to comment on your individual case without specific details. If you would like to discuss this further please contact our Patient Advice and Liaison Service (PALS) on free phone 0800 073 0510 who will happily look into the issues you have raised.

Patient Experience Team

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