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Surgery went really well with great surgical and day surgery...

Posted By Smiley person

"Surgery went really well with great surgical and day surgery team"

About: Crosshouse Hospital / Day Surgery

(as the patient),

Required surgery on my jaw. On the date, the day surgery team were prompt, helpful and attentive and explained all of the process clearly.

Thanks to Mr Currie and the whole team for all the support pre-surgery, excellent aftercare and speedy follow up. Recovery going really well.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 4 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 23/12/2019 at 13:01
Published on Care Opinion at 13:01

picture of Eunice Goodwin

Dear Smiley person,

Thank you so much for this lovley feedback. it is great to hear your operation went so well. I have passed your post to the team and I am sure it will make their day.

All the best for the festive season,

Eunice

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p.s. If you are able to be a smiley person so soon after surgery on your jaw, I am very impressed.

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