"poor response"

my wife had an appointment with a consultant at the end of august for a severe back problem she has. As she had a previous operation and her age the surgeon quite rightly thought he might try an injection therepy before any future surgery.my problem is it took over six weeks for her to be forwarded for an injection. and I believe this was only done when I phoned to find out when she would be treated.My doctor has contacted the pain clinic and was inforfmed of a six month waiting list, She has now got considerably worse ,cannot sleep with the numbness,cramp and pins and needles down her leg and we are at our wits not knowing what to do.