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Can't praise the team highly enough

Posted By DaveTheMan

"Can't praise the team highly enough"

About: Forth Valley Royal Hospital / Endoscopy and day care

(as the patient),

I went in yesterday to Forth Valley Hospital, Larbert for a Colonoscopy having been referred by my doctor after months of constipation and diarrhea. All of the staff were exceptional. I had no waiting around, everything was explained and checked clearly and the people were extremely professional, kind and friendly. There was virtually no discomfort throughout the procedure. I cant praise the team highly enough.

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Responses

Response from Pauline Donnelly, Senior Charge Nurse, Endoscopy, NHS Forth Valley 4 years ago
Pauline Donnelly
Senior Charge Nurse, Endoscopy,
NHS Forth Valley

Submitted on 20/12/2019 at 10:48
Published on Care Opinion at 10:48

Good Morning DaveTheMan

It is really lovely for the team to hear such positive feedback. We appreciate you taking the time to get in touch. We are aware that a visit to our department can be quite a daunting prospect and I am glad that the staff were able to keep you well informed and to put you at ease.

I hope you are fully recovered.

Kind regards and best wishes,

Pauline

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