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"A really positive experience"

About: Forth Valley Royal Hospital / Day Surgery

(as a service user),

I had a fingernail removal in December and I just want to say it was a really positive experience. David was the Surgical nurse and Alison - I think she may have been in training - they were just great. 

They were really short-staffed but just a really good team.

I did feel faint during it, from low blood pressure, but I had been chirping like a budgie so when I stopped they immediately noticed. I couldn't fault it, it was just a nice experience that went so smoothly, very worthwhile.

They were so supportive - I was absolutely dreading it, getting my fingernail removed under local anesthetic - but they spoke to me and calmed me down the whole way through, very reassuring.

Just such genuine, lovely people.

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Responses

Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley 4 years ago
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley
Submitted on 23/12/2019 at 17:52
Published on Care Opinion at 17:52


Thank you for taking the time to leave such positive feedback, typing with a sore finger as well! we must have really impressed:)

May I just say it is a pleasure to have a budgie in the room ( metaphorically speaking ) as it gives my vocal chords a rest!

I hope you didn't find it too uncomfortable when the anaesthetic wore off.

Thanks again

David

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