"What an amazing service"
About: Royal Bournemouth General Hospital / Trauma and orthopaedics Royal Bournemouth General Hospital Trauma and orthopaedics BH7 7DW
Posted by Grateful Relative 1 (as ),
What an amazing service, so lucky to have this available.
The whole process has been incredibly positive in terms of support - I've had two relatives have three hip replacements on the ward in the last year and each time it has been a reassuring environment which suggests they are consistently a good team.
Staff - everyone we met from pre admission through to discharge were kind, caring and professional. Every one seemed to treat their job as a vocation. This includes HCAs, surgical team, ward staff, cleaners, OTs etc. Not only did they look out for patient but also relatives. They used common sense on visiting hours and recovery/therapy and in providing just the right amount of support - there when you needed them but encouraging personal responsibility.
Cleanliness - fantastic
Food - generally good really can't complain as always options
Facilities - to be given the dignity of your own room with bathroom whilst recovering is amazing and sure it aids recovery. It allows the ability to sleep when you need to, to stay up a bit later if can't sleep due to pain and you're not kept awake by other peoples tvs, monitoring checks etc. The availability of ice packs was incredibly welcome.
Parking for visitors is actually very good. It does cost (where doesn't) but it is manageable. Top tip - don't arrive in carpark between 2.45 and 3.15pm - it gets crazy as people panic park - leave it half an hour and no issues! Visit in an evening and you'll find just a handful of cars.