This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Long wait "

About: York Hospital

Took over 90 minutes to even been seen. Terrible service. Staff too busy chatting and going on their phones to even care about the patients.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lauren Rainer, Administrator, Patient Experience Team, York Teaching Hospitals NHS Foundation Trust 4 years ago
Lauren Rainer
Administrator, Patient Experience Team,
York Teaching Hospitals NHS Foundation Trust
Submitted on 03/01/2020 at 12:23
Published on Care Opinion at 12:23


Thank you for letting us know about your experience in York Hospital. Please accept my apologies for the delay in receiving the care you needed. Sometimes our services are extremely busy, but I hope we kept you aware of any delays. I hope, should you need to use our services again, that this does not happen.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k