I had a knee arthroscopy as a day surgery, all the staff that I met that day were professional and friendly. I was extremely anxious and all through the process my mind was put at ease. My only negative is the nurse in the recovery room told me I hadn't had any surgery done but just a bit of flushing here (she pointed to a picture) I was groggy so I have no idea what she said and felt puzzled that my knee was swollen and sore if I had had nothing done. She was also determined that I didn't go back to my room but to the day unit, who were surprised as they had men recovering there and none from orthopaedic. I felt confused as I was expecting to go back to my room the nurse made me feel like I had no say in any thing. In the end because I didn't go back to my room it wasted other members of staffs time trying to find my phone which was in a drawer in my room. The day unit were wonderful and almost slightly apologetic I was there amongst all the men. Apart from this one thing the service was amazing. I have had to be a QA quite a few times over the years for Neuro and orthpeadiac I have always been impressed with the service they give.
"Great professional staff"
About: Queen Alexandra Hospital Queen Alexandra Hospital Portsmouth PO6 3LY
Posted via nhs.uk
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