"Sympathetic and empathetic care of my autistic son"

My son required oral surgery. He has autism and other issues and can become so upset that he cannot be managed. I wrote to the consultants secretary before we visited out-patients with advice on how to make the situation less stressful for him - they were excellent. They took every suggestion and used it so well that when he went in for day surgery it was very successful with his anxiety reduced to a minimum.

We have had some appalling issues with hospitals in the past as my son can become very aggressive if upset, embarrassed or he feels that staff are mistreating him.

The team at the Manor from secretaries, out-patients, x-ray, blood tests and day surgery are to be commended. Well done and thank you.