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"How long to wait for the test?"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Ophthalmology

(as the patient),

After a wait for so called results  finally saw an ophthalmology person five months later than expected. I was then told it would be useful to have a repeat Field Test, I think as Belt and braces, to finally exclude glaucoma although the tests done to date were all negative. OK so how long to wait? The waiting list for this test I was told would be four months. Ok so that would be beginning November  with a letter I anticipated mid October.

 OK it is now getting on for the middle of December! have I heard anything? NO! A comment heard from a staff member was they are trying to get patients to go privately.

 My experience with this clinic has been absolute shambles and I have been ignored as a patient. When I do get there the clinic is very quiet and not at all busy , just what is happening

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Responses

Response from Nottingham University Hospitals NHS Trust 4 years ago
Nottingham University Hospitals NHS Trust
Submitted on 11/12/2019 at 16:36
Published on Care Opinion at 16:36


Thank you for taking the time to provide feedback on your experience. I’m sorry to hear about the time you are currently waiting for a test at the hospital. I would like to look into this further and provide you with an update if possible. If you would like to get in touch with further details so I can approach the department on your behalf please contact our Patient Experience Team on 0115 924 9924 ext 66623 or email QMC.PET@nuh.nhs.uk.

Kind regards

Anthony Harbottle
Patient Experience Officer

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